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Everything we do, in one place.

This page covers the channels we run each month, the creative that supports them and one-off projects such as a website or a shoot. Our specialists work from a plan built around your business. Take one service or hand over the lot.

Websites, branding, photo and video.

We have set packages for the work we do most and charge a day rate for work outside them. We agree the scope, cost and schedule before starting.

Branding

We design logo refreshes, identity systems and brand books in-house.

Work outside a package

Audits, consulting, training and workshops, plus changes beyond an agreed project scope.

What keeps slipping down the list?

The next campaign, the emails that need rewriting, the website page nobody has time to fix. If the same work keeps waiting, start by deciding who will own it. We can take on the part your team needs help with.

Choose the size of the work.

Start, Accelerate and Fly describe the scope of a monthly service. What each includes depends on the channel. A plan across several services sets out each channel's work separately, so you can see what you're buying.

Start

For paid ads, email and social: a three-month minimum, 30 days' notice and a one-off setup fee.

A focused scope for getting the channel established. Monthly reporting and a named specialist, with the output set out before we begin.

Book a 20-minute call
  • Focused channel scope
  • Named specialist
  • Monthly reporting

Accelerate

For paid ads, email and social: a six-month minimum, 90 days' notice, setup included and fortnightly check-ins.

More testing or content for a channel that needs a larger scope. We'll explain the output and platforms included in your plan.

Book a 20-minute call
  • More testing or content
  • Platforms and output agreed in your plan
  • Fortnightly check-ins for paid ads, email and social

Fly

For paid ads, email and social: a six-month minimum, 90 days' notice, setup included and fortnightly check-ins.

A larger scope for higher spend or output, led by senior people. Quarterly strategy reviews and reporting built around the work you need.

Book a 20-minute call
  • Senior-led
  • Quarterly strategy review
  • Reporting built around your scope

SEO has its own setup and terms: every package has a six-month term and 90 days' notice. The audit recommends the setup size and monthly package. Audit and setup are separate from the monthly fee.

We explain the package and fee on the first call. The scope depends on the channel and factors such as your ad spend, list size or the amount of content you need. You'll see the work and cost in writing before we start.

If the budget doesn't cover the proposed work, we look at a smaller scope. We don't discount to win the job while promising the same work.

The things we say no to.

These sit outside our remit. We make that clear before you commit.

  • Community management on social. Comments, DMs and engagement aren't our remit.
  • Cold email or outbound prospecting on your behalf.
  • Adding paid platforms without agreeing the scope and who will run them.
  • Investment, financial or legal advice.

Three steps, with the work agreed in writing.

Step 1 of 3

A 20-minute call

Tell us what's not working. We'll explain where we'd start, which package fits and what it costs. If a smaller start makes sense, we'll say so.

Next: Setup
The Mira Marketing team together in the Newcastle office

Questions we always get.

What's the minimum commitment?

For paid ads, email and social, Start has a three-month minimum with 30 days' notice. Accelerate and Fly have a six-month minimum with 90 days' notice. All SEO packages have a six-month term and 90 days' notice. One-off projects have a separate scope and schedule.

Who actually does the work?

Our own staff, working from Newcastle. The specialist named in your plan is the one in the account, and you can talk to them directly.

Can I move between sizes?

Yes. We can increase or reduce the scope as your needs change. We'll explain what changes in the work and fee, and agree when the new scope starts under your existing terms.

Do you work with competitors in the same sector?

Usually yes. We don't offer blanket exclusivity in a category, but we won't take two direct competitors on the same channel without a conversation first. If we're already running PPC for one of your competitors, we'll tell you before you sign.

What does setup look like?

For paid ads, email and social, setup takes thirty days and you're live at the end of it. We get to know the business, audit what's there and build what's missing. Setup is included on Accelerate and Fly; Start has a one-off setup fee. SEO starts with an audit, followed by a setup sized to the work the audit identifies. We agree that schedule separately. A website or another one-off project also has its own timeline.

What happens if it doesn't work?

We review the results with you and explain what we'd change. You can end the service at the end of the minimum term with the notice that applies to your package. We'll write a handover so the next team can pick up the work.

Why no prices on the site?

The package depends on the work you need, your spend or your list size. We explain the scope and fee on the first call, then put both in writing before you commit. If the proposed work is beyond the budget, we look at a smaller scope.

Tell us what's not working.

The first call takes 20 minutes. We'll listen, explain where we'd start and tell you whether we can help. If we can't, we'll say who can.