Privacy Policy

At MIRA MEDIA GROUP LTD ("we", "our", "us"), trading as Mira Marketing (www.miramarketing.co.uk), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. 1. Who We Are Company Name: MIRA MEDIA GROUP LTDCompany Number: 11677120Registered Office: 18 St Aidans Road, Wallsend, NE28 8QGWebsite: www.miramarketing.co.ukEmail: hello@miramarketing.co.ukPhone: 0191 435 4626 2. What Information We Collect We may collect and process the following types of personal data: Identity Data: Name, job title, company name Contact Data: Email address, phone number, billing and mailing addresses Technical Data: IP address, browser type, operating system, and website usage Marketing & Communication Data: Preferences in receiving marketing from us and communication preferences Client Data: Business information shared with us in the course of delivering services We do not collect any Special Categories of Personal Data (such as race, religion, or health data). 3. How We Collect Your Data We collect data: Directly from you when you fill out forms, contact us, or engage our services Automatically through cookies and analytics tools when you use our website From third parties such as social media platforms or referrals 4. How We Use Your Information We use your data to: Provide, manage and improve our services Communicate with you about your enquiries or projects Process payments and invoices Send marketing communications (only with your consent) Comply with legal obligations 5. Legal Basis for Processing We process personal data under the following legal bases: Contractual necessity – to provide services you’ve requested Legitimate interests – for internal business purposes and service improvement Consent – for marketing communications Legal obligation – to meet regulatory requirements 6. Marketing You may receive marketing emails from us if: You’ve opted in to receive them, or You’re an existing client and we have a legitimate interest in keeping you informed You can unsubscribe at any time by clicking the link in the footer of our emails or contacting us directly. 7. Data Sharing & Disclosure We may share your data with: Service providers (e.g. CRM, email platforms, analytics tools) Professional advisers (e.g. accountants, legal representatives) Regulatory bodies, if required by law We will never sell your data to third parties. 8. International Transfers Some of our service providers may store or process your data outside the UK. When this occurs, we ensure your data is protected by appropriate safeguards, such as Standard Contractual Clauses. 9. Data Retention We retain your personal data for as long as necessary to: Fulfil the purpose for which it was collected Comply with legal, accounting, or reporting obligations Typically, data is retained for 6 years after the end of our business relationship, unless otherwise required. 10. Your Rights You have the right to: Access the personal data we hold about you Request correction or deletion of your data Object to or restrict processing Withdraw consent (where applicable) Lodge a complaint with the Information Commissioner’s Office (ICO) To exercise your rights, please contact us at hello@miramarketing.co.uk. 11. Cookies Our website uses cookies to enhance your experience. You can control cookie preferences via your browser settings. For more information, see our [Cookie Policy]. 12. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices of these third parties. 13. Changes to This Policy We may update this policy from time to time. The latest version will always be available on our website with the date of last revision. 14. Contact Us If you have any questions about this policy or how we handle your data, please contact: Data Protection Officer MIRA MEDIA GROUP LTD 18 St Aidans Road WallsendNE28 8QG Email: hello@miramarketing.co.uk Phone: 0191 435 4626